Global Partnerships Manager, Operations & Accounts

Location: Remote (US, East Coast)
Compensation: $100,000 - $120,000

About the Role

Global Partnerships Manager, Operations & Accounts is responsible for both the operational execution and day-to-day relationship management of SprintRay’s most complex global partnerships.

This role serves as the primary interface between external partners and internal teams, translating operational complexity into clear, actionable communication while ensuring seamless global execution across SprintRay US, EU, and distribution partners.

Success in this role requires a balance of external account ownership, operational leadership, and cross-functional coordination. The ideal candidate is equally comfortable managing partner relationships as they are driving internal execution.

Key Responsibilities

Global Partnership Ownership (External + Internal)

• Serve as the primary point of contact for key global partners, owning the day-to-day relationship.

• Translate partner needs into clear internal action plans across operations, product, regulatory, and supply chain.

• Communicate complex internal processes, constraints, and timelines to partners in a simple, structured, and solutions-oriented way.

• Build strong, trust-based relationships while ensuring accountability on both sides.

Operational Execution & Coordination

• Own end-to-end execution of global partnership workflows across US, EMEA, and APAC teams.

• Coordinate internal stakeholders to ensure timely and aligned delivery of commitments to partners.

• Identify and resolve operational bottlenecks impacting partner success.
  

Order, Pricing & Inventory Management

• Oversee order flow, inventory alignment, and supply planning across regions.

• Manage and communicate pricing structures and updates with both internal teams and external partners.

• Ensure partners have clarity on product availability, timelines, and constraints.

Global Expansion & Partner Enablement

• Lead operational readiness for new country launches and partner expansions.

• Act as the bridge between partners and internal teams to ensure smooth market entry.

• Build scalable playbooks for onboarding and activating global partners.
  

Product Launch & Partner Communication

• Coordinate product launches with a focus on partner readiness and communication.

• Ensure partners are equipped with the right information, timelines, and materials.

• Translate product and regulatory updates into clear partner-facing messaging.

Process Improvement & Scalability

• Standardize workflows across regions to improve partner experience.

• Develop tools, dashboards, and reporting to increase visibility for both internal teams and partners.

• Continuously improve how SprintRay supports and scales global partnerships.

Qualifications

• 8–12+ years of experience in account management, partnership management, or operations in a global environment.

• Experience in externally-facing roles managing key accounts or strategic partners.

• Strong operational background (program management, supply chain, or cross-functional execution).

• Proven ability to translate complex internal processes into clear external communication.

• Experience working across regions (US, EMEA, APAC).

• Background in regulated industries (medical device, healthcare, manufacturing, or tech preferred).

Strong executive communication and stakeholder management skills.

About SprintRay

SprintRay is rewriting the rules of dentistry with technology that’s smart, fast, and designed to make life easier for dental professionals. Since 2014, we’ve been on a mission to deliver the most advanced 3D printing solutions in the industry—combining hardware, software, and materials into one seamless ecosystem.

But what really makes SprintRay different is our people. We’re a bold, global team of innovators, problem-solvers, and doers who thrive on pushing boundaries and challenging the status quo. Every product we create is driven by a simple goal: help dentists spend less time on repetitive tasks and more time changing patients’ lives.

Our culture is entrepreneurial, collaborative, and fueled by curiosity. We celebrate diverse perspectives and believe the best ideas can come from anywhere. Whether we’re building next-generation AI tools, designing new materials, or supporting our customers on the front lines, we’re united by the same passion—transforming digital dentistry and having fun while we do it.

At SprintRay, the future of dentistry is being printed today. Want to be part of it?