Global Partnership Operations Manager

Location: Los Angeles, CA
Compensation: $100,000 - $120,000 annually plus bonus

About the Role

The Global Partnership Operations Manager is responsible for the operational leadership and execution of SprintRay’s most complex global partnerships. This role ensures that all commercial, regulatory, product, inventory, and country activation workflows are aligned and executed across SprintRay US, SprintRay EU, and global distribution teams.

This is a highly cross-functional, execution-focused leadership role. Success requires strong project management discipline, operational rigor, and the ability to orchestrate multiple internal stakeholders to ensure the partnership runs efficiently and scales globally.

While the role supports strategic relationship management, its primary mandate is operational enablement, process alignment, and global execution.

Key Responsibilities

Global Partnership Operations Ownership

• Serve as the central internal operator for select global strategic partnerships.

• Coordinate execution across US and EU teams to ensure process alignment and operational consistency.

• Identify and resolve operational bottlenecks impacting the partnership.
  

Order, Pricing & Inventory Governance

• Track and monitor new orders, product flow, inventory forecasting, and supply alignment across regions and functions.

• Develop and manage global pricing structures.

• Oversee and implement pricing updates. Maintain SKU governance, including new product introductions. 

Document Management

• Ensure document readiness for product launches and country expansions.

• Maintain data integrity across systems affecting global partnership execution.
  

Global Country Activation & Expansion

• Lead internal operational readiness for new country activations, global partners

• Enable new invoices and logistics flows.

• Build repeatable activation playbooks for global scaling.

• Align supply chain, regulatory, pricing, and product readiness before launch.
  

Product Development & Launch Coordination

• Oversee operational coordination for new product development initiatives.

• Track development timelines, regulatory milestones, and global rollout readiness.

• Ensure alignment between product development and distribution enablement.
  

Process Standardization & Continuous Improvement

• Unify processes between SpritnRay global organizations (US, EU, APAC).

• Document workflows and create durable internal systems to support scaling.

• Build dashboards and tracking tools to improve visibility and accountability.

Qualifications

• 8–12+ years of experience in global program management, partnership operations, or complex cross-border account execution.

• Strong project management experience in regulated industries (medical device, healthcare, manufacturing, or technology preferred).

• Experience managing SKU governance, pricing models, inventory forecasting, or regulatory systems.

• Proven ability to lead cross-functional initiatives across multiple regions and time zones.

• High operational discipline and attention to detail.

• Executive communication skills with the ability to support strategic reviews.
  

About SprintRay

SprintRay is rewriting the rules of dentistry with technology that’s smart, fast, and designed to make life easier for dental professionals. Since 2014, we’ve been on a mission to deliver the most advanced 3D printing solutions in the industry—combining hardware, software, and materials into one seamless ecosystem.

But what really makes SprintRay different is our people. We’re a bold, global team of innovators, problem-solvers, and doers who thrive on pushing boundaries and challenging the status quo. Every product we create is driven by a simple goal: help dentists spend less time on repetitive tasks and more time changing patients’ lives.

Our culture is entrepreneurial, collaborative, and fueled by curiosity. We celebrate diverse perspectives and believe the best ideas can come from anywhere. Whether we’re building next-generation AI tools, designing new materials, or supporting our customers on the front lines, we’re united by the same passion—transforming digital dentistry and having fun while we do it.

At SprintRay, the future of dentistry is being printed today. Want to be part of it?